Full course description
In this virtual presentation, Shana Merlin discusses strategies for giving and receiving feedback including making questions open and specific, structuring feedback conversations using Sherlock's Questions, delivering feedback that is SMART, and modeling how to accept feedback that is given with openness and curiosity.
Objectives
At the conclusion of this online activity, learners will be able to:
1) Revise questions to implement the Axis of Inquiry: How can we make our questions both open and specific to get the information we want?
2) Structure feedback conversations using Sherlock's Questions: Used in the Art of Change to understand what we can start, stop, and continue doing to be more effective.
3) Deliver SMART feedback that is Specific, Measurable, Actionable, Relevant, and Time Bound.
4) Model how to accept feedback that is given with openness and curiosity.
ACCREDITATION
Texas A&M University College of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
DESIGNATION
Texas A&M University College of Medicine designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only credit commensurate with the extent of their participation in the activity.
PRESENTER DISCLOSURE
All speakers/presenters for this educational event have no relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.PLANNERS DISCLOSURES
None of the planners for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Technical Requirements
For best performance, Canvas should be used on the current or first previous major release of Chrome, Firefox, Edge, or Safari. Because it's built using web standards, Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.
Mobile Devices
The Canvas interface was optimized for desktop displays, so using small form factors such as phones may not be a pleasant experience in using Canvas. For the best user experience, please download the Canvas mobile applications.